MAD-HR is committed to protecting the privacy and security of your personal information. We take care to protect the privacy of our customers and users of our products that communicate online with us, through website and social media platforms.
How we use your information
This privacy notice tells you what to expect when MAD-HR collects personal information.
Visitors to our website
When a subscriber visits www.mad-hrtoolkit.co.uk, we use a third party service to collect standard internet log information and details of subscriber behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.
Search queries and results are logged to help us improve our website and search functionality.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We use a third party provider, DRIP, to deliver our HR Toolkit newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.
Security and performance
MAD-HR uses a third party service to help maintain the security and performance of the MAD-HR toolkit website.
We use a third party provider to manage our social media interactions.
If you send us a private or direct message via social media the message will be stored for three months. It will not be shared with any other organisations.
People who call us
When you call MAD-HR we record the number on Capsule. We use this information to help improve our efficiency and effectiveness.
People who email us
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law. These emails are stored on Capsule.
What information do we ask for, and why?
We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary.
You are under no statutory or contractual requirement or obligation to provide us with your personal information; however we require at least the information above in order for us to deal with you as a customer or service user in an efficient and effective manner.
The legal basis for processing your data is based on your specific consent at the point the information was initially provided, therefore we will not store, process or transfer your data outside the parties detailed above unless we have an appropriate lawful reason to do so.
How long we retain your data
We retain a record of your personal information in order to provide you with a high quality and consistent service. We will always retain your information in accordance with the General Data Protection Regulation (GDPR) and never retain your information for longer than is necessary. Unless otherwise required by law, your data will be stored for a period of 2 years after our last contact with you or some other identifiable action or period, at which point it will be deleted.
Under GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you.
Right to Access Your Personal Information
Right to Correct Your Personal Information
For more information about your privacy rights:
How to contact us
If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this policy, the way your personal information is processed, please contact us by one of the following means:
By email: email@example.com
By post: MAD-HR Ltd, IP City Centre, 1 Bath Street, Ipswich, Suffolk IP2 8SD
Carole & Charlotte
Directors of MAD-HR Ltd